PRIVATE POLICY

Baseri London Ltd (“we”, “our”, or “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal data when you visit our website or contact us. 1. Who We Are Baseri London Ltd Company Registration Number: 15168373 Registered in England and Wales If you have any questions about this policy or how we handle your data, please contact us via the details on our website. 2. Information We Collect We may collect and process the following personal data: Name Email address Telephone number Property or enquiry details you choose to provide Any other information submitted via our contact forms We do not collect sensitive personal data unless explicitly required and lawfully permitted. 3. How We Use Your Information We use your information to: Respond to enquiries and requests Provide information about our services Communicate with you regarding property management matters Improve our website and services Meet legal and regulatory obligations We only process your data where we have a lawful basis to do so. 4. Lawful Basis for Processing We process personal data under one or more of the following lawful bases: Your consent Performance of a contract or steps prior to entering a contract Compliance with legal obligations Our legitimate business interests (where these do not override your rights). 5. Data Sharing We do not sell or rent your personal data. We may share data only where necessary with: Professional advisers (e.g. accountants or legal advisers) Contractors or service providers acting on our behalf Regulatory or legal authorities where required by law All third parties are required to handle your data securely and lawfully. 6. Data Security We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, misuse, or disclosure. 7. Data Retention We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting, or reporting requirements. 8. Your Rights Under UK data protection law, you have the right to: Access your personal data Request correction of inaccurate data Request erasure of your data Object to or restrict processing Request data portability Withdraw consent at any time (where applicable) To exercise your rights, please contact us. 9. Cookies Our website may use cookies to improve user experience and analyse website performance. You can control or disable cookies through your browser settings. 10. Third-Party Links Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. 11. Changes to This Policy We may update this Privacy Policy from time to time. Any changes will be posted on this page. 12. Complaints If you are unhappy with how we handle your data, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO): https://www.ico.org.uk Last updated: 28/01/2026